Business NBN Services Built for Reliability
ClearCall provides business-grade NBN plans for Toowoomba and Queensland businesses. Unlike residential NBN, our plans include SLA guarantees, static IP addresses, VoIP-ready connectivity, and local Queensland support — everything your business needs to stay connected.
Why Choose Business NBN Over Residential?
Residential NBN is designed for home use. Business NBN is built to keep your operations running with guaranteed performance and dedicated support.
Fast, Reliable Connectivity
Business-grade NBN plans with priority traffic management ensure your team stays productive even during peak hours.
Business SLA Guarantee
Unlike residential NBN, our business plans include a Service Level Agreement with guaranteed restoration times and uptime commitments.
Static IP Addresses
Host services, run VPNs, and connect remote workers reliably with a dedicated static IP included on all business plans.
VoIP-Ready Network
Our NBN plans are optimised for VoIP traffic, ensuring crystal-clear calls on your 3CX or SIP trunking system.
Scalable Bandwidth
Start with the speed tier you need today and upgrade seamlessly as your business grows — no new contracts required.
Local Queensland Support
ClearCall's Toowoomba-based support team is available to troubleshoot and resolve issues quickly, not a distant call centre.
Business NBN Speed Tiers
Choose the plan that matches your team size and usage. All plans include a business SLA, static IP, and priority support from ClearCall's Queensland team.
- Standard Business SLA
- Static IP available
- Email & web browsing
- Light cloud usage
- Priority Business SLA
- Static IP included
- VoIP & video calls
- Cloud applications
- Premium Business SLA
- Multiple static IPs
- Heavy cloud workloads
- HD video conferencing
- Enterprise SLA + monitoring
- IP block allocation
- Unlimited data
- Dedicated support line
Pricing varies by location and NBN connection type. Contact ClearCall for a tailored quote.
NBN Connection Types Explained
The type of NBN connection available at your premises affects the speeds and reliability you can achieve. ClearCall will assess your site and recommend the best option.
The gold standard. Fibre cable runs directly into your building, delivering the fastest and most reliable speeds available on the NBN.
Fibre runs to a connection point near your premises, with a short copper run to the building. Delivers excellent speeds for most businesses.
Fibre reaches a street cabinet, with copper running to your premises. Speeds vary with distance from the node but are sufficient for many applications.
Uses existing pay-TV cable infrastructure for the final connection. Delivers reliable speeds and is widely available across Queensland.
Combine NBN with a 3CX Phone System
When you move to NBN, your traditional copper phone lines are disconnected. ClearCall makes the transition seamless by bundling your NBN service with a fully managed 3CX VoIP phone system — so you get faster internet and a more powerful phone system at the same time.
- Number porting — keep your existing phone numbers
- 3CX installed and configured on your NBN connection
- Yealink IP phones supplied and pre-configured
- SIP trunks optimised for your NBN speed tier
- Single point of contact for internet and phones
NBN Transition Checklist
4G/5G Failover — Stay Online When NBN Goes Down
Even the best NBN connections can experience outages. ClearCall offers automatic 4G/5G failover routers that switch your business to mobile broadband within seconds of an NBN fault — keeping your phones, email, and cloud applications running without interruption.
Automatic Switchover
Failover activates in under 30 seconds — no manual intervention required.
4G & 5G Networks
Compatible with all major Australian mobile networks for maximum coverage.
VoIP Continuity
Your 3CX phone system continues to operate normally on the failover connection.
Frequently Asked Questions
Common questions about business NBN services in Toowoomba and Queensland.
Ready to Upgrade to Business NBN?
Talk to ClearCall's Toowoomba-based team today. We'll assess your site, recommend the right plan, and handle the entire migration — including your phone system.